Privacy policy

Last updated: July 1, 2025

Welcome to Kultivar Coffee!

At Kultivar Coffee, located at Boschjesstraat 56, 1541KL Koog aan de Zaan, we highly value the protection of your personal data. In this privacy policy, we explain what data we collect, why we collect it, and how we handle it.

 

1. WHO ARE WE

Kultivar Coffee

Boschjesstraat 56

1541KL Koog aan de Zaan

Chamber of Commerce number: 97669911

VAT number : NL005281681B85

Email: hello (at) kultivarcoffee.com

 

2. WHAT PERSONAL DATA DO WE COLLECT

We collect and process the following personal data:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • Payment information
  • IP address
  • Order history
  • Data about your activity on our website (e.g. click behavior, viewed products)

 

3. WHY DO WE PROCESS PERSONAL DATA

We process your data for the following purposes:

  • To process your order and payment
  • To ship your order
  • Customer service and support
  • To send newsletters (only with your consent)
  • To improve our website and services
  • To comply with legal obligations (e.g. tax administration)

 

4. HOW LONG DO WE RETAIN YOUR DATA

We do not retain your data longer than necessary for the purposes for which it was collected, or as required by law.

Examples:

  • Order and invoice data: at least 7 years (tax authorities)
  • Newsletter data: until you unsubscribe


5. DO WE SHARE YOUR DATA WITH THIRD PARTIES

We only share your data with third parties if necessary for our services or if legally required. This includes:

  • Payment services (e.g. Shopify Payments, PayPal)
  • Delivery partners (e.g. Sendcloud, PostNL, DHL)
  • IT service providers (e.g. Shopify (e-commerce platform), Omnisend (newsletter platform)
  • Accounting software (e.g. Moneybird) or accountants

We have data processing agreements with all external processors.

 

6. COOKIES

Our website uses cookies, we use cookies to improve your experience on our website, analyze traffic, and offer personalized content.

 

7. WHAT ARE COOKIES

Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They help the site function properly, remember your preferences, and collect information about how you use the site.

 

8. TYPES OF COOKIES WE USE

We use the following types of cookies:

a. Essential cookies
These cookies are necessary for the website to function properly. Without them, the webshop cannot operate correctly (e.g. shopping cart, login).

b. Analytical cookies
These cookies help us understand how visitors interact with our website (e.g. Google Analytics). The data collected is anonymized and used to improve user experience.

c. Functional cookies
These cookies remember your preferences and choices, such as language settings or saved products.

d. Marketing cookies
These cookies track your browsing behavior to show personalized ads via third parties such as Google, Facebook, or Instagram.

e. Third-party cookies
We may allow third parties to place cookies via our website, such as:

  • Google Analytics
  • Facebook Pixel
  • YouTube embeds
  • Payment providers (e.g. PayPal, Shopify Payments)

These third parties have their own privacy policies.

 

9. COOKIE CONSENT AND MANAGEMENT

When you visit our site for the first time, you will see a cookie banner. You can accept or decline non-essential cookies. You can also change or withdraw your consent at any time via your browser settings or the cookie preferences link on our site.

10. HOW TO DELETE COOKIES OR PREVENT COOKIES FROM BEING STORED

You can manage cookies via your browser settings. Please note that disabling cookies may affect the functionality of our website.

11. SECURITY

We take appropriate security measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification of your data.

 

12. REPEALS AND OBJECTIONS

If you have any objections against the use of your personal data, please send us an e-mail at hello (at) kultivarcoffee.com. You can object against receiving any further newsletters or other e-mail advertisement. If you want to repeal your permission to use your data, you may do this regarding the personal data we have stored after your explicit approval.